MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda, Smartphones, Cargo Transporters, and Tuk Tuk loans for the people of Uganda.
Why to choose Mogo?
Accessible financing in every situation
We are here to help you access the finance needed to fulfill your daily mobility needs and bigger dreams. Understanding the real-world problems helps us provide a personal approach for each situation, find the best solution, and grant the financing even when others can't.
Caring for your comfort anytime
We value your time; therefore, ensuring fast and simple service is as essential for us as keeping the communication open and human, whether onsite or online. We're happy to assist you throughout the process, starting from even choosing the right vehicle if you don't have one on your mind yet.
Trustworthy financier to rely on
When it comes to financing, we believe reliability is everything, so we genuinely care for providing transparency, obeying laws, and holding responsibility. Being a part of an experienced, stable, and sustainable international company, in addition to having local expertise, not only helps us provide well-tested services, but it also gives you security knowing that we're a company you can trust with your finances.
Eleving Group 🗺️
We care for integrity, compliance, and ethics, and we believe part of building a culture of trust is learning to speak up when something’s not right so that we can address the problem.
TrustLine is Mogo's parent company's Eleving Group whistleblowing system, where Mogo employees and external stakeholders can report suspected, experienced, or witnessed misconduct securely and confidentially. TrustLine is designed, established, and operated in a manner that ensures the completeness, integrity and confidentiality of the information and prevents access thereto by non-authorized persons.
When to report a misconduct via TrustLine
We encourage you to report any misconduct relating to:
- Violation of business ethics and standards by Mogo or third parties representing Mogo;
- Violation of the Mogo policies and values related to management practices, business conduct, or behavior;
- Concerns regarding questionable accounting, internal controls, auditing, and financial reporting, or deliberate acts to unjustly obtain unauthorized benefits, such as money, property, or services;
- Concerns regarding Mogo involvement in Human Rights abuses or violations, as well as business conducts or behaviors in breach of respect for Human Rights;
- Significant violations related to antitrust or fair trading, espionage or sabotage, and information security violations.
You don’t have to have all the details or be sure that something is wrong to raise an integrity concern. You can trust that we’ll treat your reports seriously, fairly, and promptly and take action if something needs to be fixed. If you choose to, the report can be completely anonymous.
Please note that TrustLine should not be used for reporting customer complaints. Please use the Customer Service contacts for reporting such concerns.
Anonymity and Anti-Retaliation
Eleving Group does not tolerate discrimination or retaliation against persons who, in good faith, make a report or participate in an investigation. Therefore, we use effective, confidential, and secure reporting channels and by ensuring that whistle-blowers are protected effectively against retaliation. If you believe that you have been retaliated against for reporting or participating in an investigation, you should immediately inform us via TrustLine. All such reports will be investigated confidentially.
For more information, please see Eleving Group’s Whistleblowing policy.