Frequently asked questions

You can choose from our models — Bajaj BM 100cc, Bajaj CT 125cc, TVS Star HLX 125cc, Ug Boss 100cc, Hero Hunter 125cc, Hero Hunter 100cc, and Haojue Express 125.

Kindly find our locations of branches - https://www.mogo.co.ug/contacts 

The financing duration ranges between 78 weeks, 104 weeks, and 130 weeks.

To get a loan with MOGO, you need to meet these criteria:

• Be a Boda Boda Stage member 
• Provide guarantor from your Stage
• Provide national ID or Passport
• TIN number (Mogo can help)

Payment channels:

On Airtel:

• Dial *284*48# or *185*5*19#
• Select 1 to Make Payment
• Confirm identity with your NIN
• Follow prompts to complete payment

In case of any emergency, inquiries or complaints please reach us on our customer care lines available Monday -Sunday 24hrs, +256 312 405800 MTN, and +256 200 405800 Airtel.

The loan schedule consists of weekly invoices stated in your loan contract. 

We are an asset financing company, majorly giving bikes on loan.

Immediately call us on +256 312 405800 / +256 200 405800 and report to the nearest police station. Then share the police report with MOGO.

In most cases, you can still get your Boda Boda back by clearing the arrears. After confirmation that your payment is received, you can get a release letter from MOGO staff and proceed to the yard for the Boda Boda release.

After your loan is cleared, MOGO will initiate discharge of the logbook after the client pays the discharge fee. Based on your location, the most convenient way will be offered to collect your logbook. The money for the transfer in this case is UGX 97,000. 

Yes, you can get the bike loan for a private use but the additional requirements might rise, e.g. 6 months mobile money statement. 

Yes, we do, kindly visit any of our branches - https://www.mogo.co.ug/contacts 

Please find below the type of loans that we offer:

• Boda Boda Loan
• Tuk Tuk Loan
• Logbook (Cash) Loans
• 2nd Hand Boda Loans
• Smartphone Loans

Initial deposits vary with the type of bike, the minimum is UGX 600,000 and the maximum is UGX 2,500,000.